Northfield Mandolins

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Return Policy for products purchased directly through the website store:

If you're not completely satisfied with your purchase, return it for a full refund by notifying us within 48hrs of receiving the shipment.

Items must be shipped back to Northfield Musical Products within 1 week of receiving an approved RMA (returned merchandise approval) number.

Orders returned without an authorized number will not be accepted.

CDs and books are non-refundable-all sales are final.

Buyer is responsible for all related shipping charges.

Some exceptions may apply, at our discretion.

Please include ALL original packing materials in original condition with no signs of abuse.  

Items returned incomplete are subject to refusal or a restocking fee of 20%.

For shipping damages, all claims must be explained, documented and authorized by Northfield Musical Products.

Please contact us immediately if any items are damaged upon arrival.

Be sure to inspect your instrument or accessory immediately after receiving the shipment.

Claims must be made within 24hrs of receiving products.

Find a Store

Find a Northfield near you!
Take a look at our dealer list to find out where you can try out one of our instruments. Click here.

Contact Us

130 W Michigan Ave.
Marshall, MI 49068

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(877) 367-7304

 

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